Skip to content

Tech help from a real person, in three steps

Tell us what's wrong, get matched with a technician who knows your device, and fix it together in a private chat. Usually in minutes, from wherever you are.

Step 1

Describe the problem

Write it the way you'd tell a friend: what device, what happens, what you already tried. Add a photo of the error screen if you have one, it saves a lot of back-and-forth.

  • Printers, computers, phones, Wi-Fi, TVs and smart home
  • Photos and screenshots welcome
  • Describing the problem is free
Step 2

Get matched with a technician

We route your question to someone who works with that kind of device every day. They read what you sent and reply in the same chat, so nothing gets lost.

  • A specialist for your device, not a generic agent
  • You see who you're talking to
  • Honest wait estimate if it's busy
Step 3

Fix it, step by step

Your technician walks you through one step at a time and waits while you do it. If something doesn't work, they adjust. If it can't be fixed remotely, they'll tell you straight.

  • Clear steps, no jargon
  • Follow-up questions included
  • Your chat history stays in your account

Why people use AnythingSolved

Real technicians, not a bot A person who fixes devices for a living reads your problem and answers you directly.
Fast help, day or night Start a chat whenever the problem shows up. No booking, no waiting on hold.
One clear price $1 for 7 days, then $29/month. No per-question fees, no surprise add-ons.
1:1 attention Your exact device, your exact error. No forums, no 20 tabs of search results.
The right specialist Printer problems go to a printer person, Wi-Fi problems to a network person.
Plain language No jargon. Steps you can follow even if you have never opened a settings menu.

What we help with

What we will never do

  • Ask for your passwords, bank details or PIN codes
  • Take remote control of your computer unless you ask for it
  • Pretend to be HP, Apple, Microsoft or any other brand
  • Push extra paid services in the middle of a chat

Questions about how it works

How fast will a technician reply?

Usually within a few minutes. If it's busier than usual, you'll see an honest wait estimate in the chat.

Can I ask follow-up questions?

Yes. Your membership covers follow-ups and new questions on any device for as long as it's active.

What if my problem can't be fixed remotely?

Your technician will tell you, explain why, and suggest the most sensible next step, such as a repair shop or the manufacturer's warranty service.

Is this official HP, Canon or Apple support?

No. AnythingSolved is an independent service. Our technicians help with devices from many brands, but we are not affiliated with any manufacturer.

Ready to get it fixed?

Describe the problem and a technician will take it from there. $1 for 7 days, then $29/month. Cancel anytime.

Ask an expert