Tech help from a real person, in three steps
Tell us what's wrong, get matched with a technician who knows your device, and fix it together in a private chat. Usually in minutes, from wherever you are.
Describe the problem
Write it the way you'd tell a friend: what device, what happens, what you already tried. Add a photo of the error screen if you have one, it saves a lot of back-and-forth.
- Printers, computers, phones, Wi-Fi, TVs and smart home
- Photos and screenshots welcome
- Describing the problem is free
Get matched with a technician
We route your question to someone who works with that kind of device every day. They read what you sent and reply in the same chat, so nothing gets lost.
- A specialist for your device, not a generic agent
- You see who you're talking to
- Honest wait estimate if it's busy
Fix it, step by step
Your technician walks you through one step at a time and waits while you do it. If something doesn't work, they adjust. If it can't be fixed remotely, they'll tell you straight.
- Clear steps, no jargon
- Follow-up questions included
- Your chat history stays in your account
Why people use AnythingSolved
What we help with
What we will never do
- Ask for your passwords, bank details or PIN codes
- Take remote control of your computer unless you ask for it
- Pretend to be HP, Apple, Microsoft or any other brand
- Push extra paid services in the middle of a chat
Questions about how it works
How fast will a technician reply?
Usually within a few minutes. If it's busier than usual, you'll see an honest wait estimate in the chat.
Can I ask follow-up questions?
Yes. Your membership covers follow-ups and new questions on any device for as long as it's active.
What if my problem can't be fixed remotely?
Your technician will tell you, explain why, and suggest the most sensible next step, such as a repair shop or the manufacturer's warranty service.
Is this official HP, Canon or Apple support?
No. AnythingSolved is an independent service. Our technicians help with devices from many brands, but we are not affiliated with any manufacturer.
Ready to get it fixed?
Describe the problem and a technician will take it from there. $1 for 7 days, then $29/month. Cancel anytime.